
We know that planning a trip can bring up many questions. That’s why at Hotel InterContinental Cartagena we’ve created this Frequently Asked Questions section to help you find answers quickly and easily.
Absolutely. The InterContinental Cartagena has a dedicated kosher kitchen and experienced team to organize Jewish weddings and celebrations.
Yes! The InterContinental Cartagena is one of the top wedding venues in the city, offering luxury, ocean views, and a dedicated events team to bring your dream wedding to life.
Yes, Kanuu—our restaurant with a sunset terrace—is fully accessible and offers a welcoming space to enjoy great meals with family or friends.
Yes, the InterContinental Cartagena is just a 5-minute drive from the Convention Center, offering fast Wi-Fi, private workspaces, and relaxing amenities—ideal after a busy day of meetings.
All our rooms feature high-speed Wi-Fi, a work desk, and soundproofing. You’ll also find a Club Lounge and 14 versatile meeting rooms tailored for business travelers.
Perfectly located near the main triathlon and Ironman events, the InterContinental offers wellness packages ideal for athletes and wellness-focused travelers.
Yes, our menu includes a wide selection of dishes catering to different tastes and dietary preferences. Feel free to ask our team for personalized recommendations.
Our gym features everything you need for both upper and lower body strength training, plus treadmills, stationary bikes, and ellipticals for a full cardio workout.
Tip: You can finish your session with a swim in the infinity pool, unwind with an essential oil massage at the spa, or detox in our sauna.
Absolutely. With unbeatable value in Cartagena, the InterContinental offers the perfect balance between relaxation and productivity, combining a trendy atmosphere with family-friendly comfort.
No, but our hotel has direct access to the iconic Bocagrande Beach and is just minutes away from Castillogrande Beach, ideal for those seeking a more tranquil setting.
The InterContinental’s infinity pool is the perfect hangout: sea views, signature cocktails, delicious sharing plates (or not), and vibrant music for an unforgettable pool day.
The InterContinental offers a day pass: COP $150,000 per person, or COP $100,000 if you dine at the restaurant. Children can access the pool for COP $80,000 per day.
Yes! Outside guests are welcome to enjoy our sunset terrace, a perfect spot to relax with friends while admiring stunning sea views.
In addition to our beachfront location, we offer signature cuisine, an infinity pool overlooking the Caribbean, unforgettable event spaces, and service designed to create extraordinary moments.
Suites offer spacious layouts, separate living areas, premium amenities, and, in some categories, access to the Club Lounge with snacks and beverages throughout the day.
Check-in is from 3:00 p.m. and check-out is until 12:00 noon.
Yes, we offer complimentary high-speed Wi-Fi throughout the hotel.
Yes, we offer private transportation to and from Rafael Núñez International Airport with prior reservation and at an additional cost. Our concierge, ricardo.arrieta@ihg.com, can assist you with arrangements.
Yes, we offer special packages for anniversaries, honeymoons, and romantic getaways—including room decoration, private dinners, and personalized touches.
Cartagena is a year-round destination thanks to its warm Caribbean climate. The driest months (December to April) are ideal for travelers seeking guaranteed sun and beach days.
We’re just a 5-minute drive from Cartagena’s Historic Center and city walls.
You can enjoy walking tours of the Historic Center, boat excursions, visits to San Felipe Castle, shopping at malls, or relaxing beach walks. Our concierge can help arrange local experiences.
Yes. We implement sustainability policies focused on energy and water efficiency, reduction of single-use plastics, and proper waste management, aligned with IHG Green Engage® standards.
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Bocagrande Beach – Right in front of the hotel, with direct access.
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Plaza Bocagrande Mall – Just 450 meters away, great for shopping and dining.
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Cartagena Historic Center – 5 minutes by car, perfect for immersing yourself in the city’s culture and heritage.
Yes, we offer connecting rooms ideal for families. These can be requested when booking and are subject to availability.
Yes, we are a family-friendly hotel. We offer spacious rooms, a pool, kids' menu, and services designed for guests traveling with children.
Yes, Kanuu Restaurant and our room service offer vegetarian, vegan, and gluten-free options. Special dietary requests are also accommodated with prior notice.
Yes, many of our rooms and suites offer breathtaking views of the Caribbean Sea, ideal for enjoying sunrises or sunsets.
Yes. InterContinental Cartagena offers:
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An outdoor infinity pool with ocean view.
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Kanuu Restaurant, featuring Caribbean and international flavors.
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Sunset Pool Terrace with cocktails and a special menu to enjoy Cartagena’s best sunsets.
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Fully equipped 24/7 gym.
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Spa and massage services (by request and for an additional cost).
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Beauty Center.
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Sustainable souvenir shop (Indhy Luna).
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Event and celebration venues (weddings, birthdays, conferences).
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Yoga and Pilates sessions.
We promote practices like optional linen change, eco-friendly amenities, reduced energy consumption in common areas, and internal environmental awareness campaigns for staff and guests.
Yes. We support local initiatives related to food security, education, and employment through partnerships with local foundations and hotel-led programs.
Cartagena has a warm tropical climate year-round, with average temperatures between 28°C and 32°C (82°F to 90°F). The rainy season usually runs from May to November.
Yes. As part of IHG Hotels & Resorts, guests can earn points through IHG One Rewards and enjoy exclusive benefits such as room upgrades, early check-in, and late check-out.
We offer 286 rooms, many with spectacular views of the Caribbean Sea or Cartagena Bay.
Ocean-view rooms and premium suites offer privileged sunset views—perfect for unforgettable moments.
Yes, we offer 24-hour room service so you can enjoy our cuisine from the comfort of your room.
We offer a kids' menu, cribs and extra beds, family-friendly TV programming, and a secure beachfront location.
Children under 12 who share a room with their parents stay free, depending on the rate conditions. Please check when booking.
We are located just 10 minutes from Rafael Núñez International Airport, approximately 6.5 km away, allowing for a quick and comfortable transfer to and from the hotel.
All rooms offer free Wi-Fi, air conditioning, Smart TV, minibar, safe, and premium amenities. Suites include additional space like a separate living area, and some offer exclusive access to the Club Lounge.
InterContinental Cartagena is just a 5-minute drive from the Historic Center and Cartagena’s iconic City Walls—a privileged location to explore the best of the walled city.
Yes, we have Kanuu Restaurant, which specializes in Caribbean and international cuisine. We also offer dining at the Sunset Pool Terrace with shareable plates and oceanfront cocktails.
It depends on the rate selected at the time of booking. Some flexible rates allow free cancellation up to 24 or 48 hours before check-in. We recommend checking the specific terms of your reservation.
Yes, we have an outdoor infinity pool with a direct view of the Caribbean Sea. It's perfect for relaxing, swimming, or enjoying a sunset from our Sunset Pool Terrace.
Buffet breakfast is served from 6:30 a.m. to 10:30 a.m. at Kanuu Restaurant.
Some rates include a buffet breakfast. Please check at the time of booking. It can also be requested as an additional service.
You can visit the Historic Center, walk the city walls, take a food tour, relax on the beach in front of the hotel, or take a boat tour to the Rosario Islands. It's an ideal destination for lovers of art, history, cuisine, and Caribbean scenery.
Yes, we provide high-speed Wi-Fi free of charge in all areas, including rooms, lobby, restaurant, pool, and meeting spaces.
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Cartagena International Film Festival (usually March–April)
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International Classical Music Festival (January)
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Hay Festival (January)
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Independence Festivities (November)
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Cultural events in the Historic Center throughout the year
Yes, we offer romantic getaway packages that include ocean-view accommodations, in-room breakfast, special décor, and exclusive perks. Check our current promotions to plan your next escape.
Bocagrande Beach is located right in front of the hotel. You can also visit Playa Blanca or the Rosario Islands by boat.
At InterContinental Cartagena de Indias, we help you create unforgettable moments. From private dinners on our ocean-view terrace to romantic getaway packages with special touches, we offer the perfect plans for anniversaries, proposals, or a simple couple’s escape. Our infinity pool and sea-view rooms complete the experience.
Cartagena offers a unique and diverse culinary scene. In addition to our Kanuu Restaurant, guests often enjoy nearby restaurants like Celele, Juan del Mar, Candé, La Única, Sambal, Época, and Verona. Our concierge can help with personalized recommendations.
It depends on the rate type selected. Flexible rates allow free cancellations within certain time frames. Non-refundable rates do not allow changes or refunds. We suggest checking the specific terms when booking.
Celebrate your anniversary in a privileged oceanfront setting. We offer celebration packages, personalized attention, and upgrade options to make your special day truly memorable.
InterContinental Cartagena is one of the best options for romantic dinners by the sea. Our Kanuu restaurant and personalized dining experiences include private terrace dinners, meals in a private wine cellar, or poolside dining with a specially curated menu.
InterContinental Cartagena offers over 10 event rooms, including ocean-view spaces and outdoor terraces. We’re the ideal venue for conventions, brand launches, conferences, and executive meetings.
Our Kanuu restaurant features local and international cuisine in a welcoming ambiance with spectacular views. You can also enjoy cocktails and tapas at Oceanika Lounge by the pool.
Our terraces—especially Aqua Lounge—provide the perfect setting for business cocktails with stunning bay views and a sophisticated atmosphere.
Our Grand Ballroom can accommodate up to 600 guests in auditorium-style seating, making it perfect for conventions, conferences, and corporate gatherings. We provide state-of-the-art technology and a team of expert event planners.
InterContinental Cartagena de Indias offers the peace of Bocagrande with the convenience of being just 5 minutes by taxi from the Historic Center.
InterContinental Cartagena is a premier location for ocean-view weddings. We offer comprehensive packages, personalized planning, and spaces such as terraces, ballrooms, and our iconic infinity pool to create your dream celebration.
Yes, our iconic infinity pool features panoramic views of the Caribbean Sea.
Yes, we offer intimate meeting rooms for board meetings and versatile spaces for after-work cocktails, executive mixers, and corporate celebrations.
Our Executive Suites and Master Suites offer views of the sea or bay, with some including private balconies—ideal for a luxurious experience.
Yes, Kanuu delivers a culinary experience inspired by local flavors with a modern twist—perfect for special dinners.
We offer special activities during peak seasons and have spaces designed for family comfort. Please check our calendar for upcoming events.
InterContinental Cartagena offers massage and relaxation treatments upon request, and we partner with nearby spas for full-service wellness experiences.
Yes, we have a fully equipped 24/7 gym with ocean views and can arrange private wellness sessions upon request.
InterContinental Cartagena is an excellent family-friendly option with spacious rooms, a children's pool, and special menus. The hotel is also close to the beach and shopping areas.
InterContinental Cartagena is ideally located in Bocagrande, steps from the beach, restaurants, and shops, and just 5 minutes from the Historic Center.
Yes, we can arrange private transfers to and from Rafael Núñez International Airport upon request.